Terms and Conditions

 

Welcome to our website. If you continue to browse and use this website, you are agreeing to comply with and be bound by the following terms and conditions of use, which together with our privacy policy govern Studio Megastar’s relationship with you in relation to this website.

 

If you disagree with any part of these terms and conditions, please do not use our website. The term ‘Studio MegaStar’ or ‘us’ or ‘we’ refers to the owner of the website whose registered office is Units 1.7 & 1.8 – The Arches Industrial Estate – Coventry – CV1 3JQ. Our company registration number is 06712004 registered in England and Wales. The term ‘you’ refers to the user or viewer of our website.

 

Privacy Policy

We, at Studio Megastar treat the privacy of our visitors with the highest importance. This policy details the measures we take to preserving and safely guarding your privacy when you visit or communicate with our site or personnel.  The Privacy Policy here has been approved and provided by the legal advice resource Legal Centre.

We will not store any credit or debit card details.

A detailed explanation of how we may store or otherwise use personal information about you is explained in this Privacy Policy.

Regular updates of the Privacy Policy are completed, requiring you to check back on this Policy from time to time.

1. Information Collection

Operation of this site may require collection and processing of the following data:

1.1 Visit details to our site or any resources used on our site are not limited to just location and traffic data, weblogs or other communication information.

1.2 Information given to us when you contact us for any reason.

1.3 Data offered by filled out forms on our site, like a registration or purchase.

2. Cookies

Our advertisers and us may have the occasion to collect information in regards to your computer for our services.  The information is gained in a statistical manner for our use or advertisers on our site.

Data gathered will not identify you personally. It is strictly aggregate statistical data about our visitors and how they used our resources on the site.  No identifying personal information will be shared at any time via cookies.

Close to the above, data gathering can be about general online use through a cookie file.  When used, cookies are automatically placed in your hard drive where information transferred to your computer can be found.  These cookies are designed to help us correct and improve our site’s services or products for you.

You may elect to decline all cookies via your computer.  Every computer has the ability to decline file downloads like cookies.  Your browser has an option to enable the declining of cookies.  If you do decline cookie downloads you may be limited to certain areas of our site, as there are parts of our site that require cookies.

Any of our advertisers may also have a use for cookies.  We are not responsible, nor do we have control of the cookies downloaded from advertisements.  They are downloaded only if you click on the advertisement.

3. Your Information and how it is Used

Primarily, we collect and store data about you to help us provide better service and products to you.  The following are purposes we may use your information for:

3.1 At anytime you request information from us via a form or other electronic transmission we may use your information to fulfill that request relating to our services and products.  We may also communicate with you on other products or services you may find of interest, only when consent has been provided.

3.2 Contracts we make with you create a commitment, which may require contact or use of your information.

3.3 We have the right to notify you of changes to our website, products or services that could affect our service to you.

3.4 Information on products or services similar to those of an existing consumer purchase may be communicated to you.  The information sent to you in a communication will be similar to the subject of a recent sale.

3.5 We may also use your information or allow a third party use of this data, to offer you information about unrelated products or services you may be interested in.  We or third parties can only communicate if you have consented to such communication and data use.

3.6 New consumers can be contacted by our website or third parties only if consent has been granted, and only for those communications you have granted.

3.7 An opportunity for declining your consent is provided on our site.  Use this opportunity to withhold your details from us or third parties, regarding data we may collect.

3.8 Be aware we do not reveal identifiable information about you to our advertisers, though we may at times share statistical visitor information with our advertisers.

4. Storage of Personal Data

4.1 The European Economic Area is large, but we may have to transfer data outside of this area.  If data is transferred outside the European Economic Area it will be for storing and processing.  A processing staff operating outside this area may belong to our website or a supplier, in which they can process or store your information.  An example: to process and complete your sale or offer support services we may have to go outside the European Economic Area for the transfer.  When you click submit of your payment details, personal information or other electronic communication you agree to the transfer for storage and processing.  We take all necessary steps for security known to be in agreement with the Privacy Policy found here.

4.2 Information submitted by you is stored on secure servers we have.  Any payment or transaction details will be encrypted for full safety measures to be in use.

4.3 As you know, transmission of data on the internet is never guaranteed regarding safety.  It is impossible to guarantee your safety with electronic data and transmission.  You are therefore at your own risk if you elect to transmit any data.  When offered you may create a password, but you are responsible for keeping it confidential.

5. Information Sharing

5.1 If necessary, we may share personal information to our group members including such entities as subsidiaries, holding companies and their subsidiaries.  Information is shared only when applicable.

5.2 Third party disclosure may be necessary in regards to personal information:

5.2.1 A sale of our business or its assets, in full or part, to a third party may require personal data sharing.

5.2.2 Legally, we may be asked to share and disclose data details.

5.2.3 To assist in reducing credit risk and fraud protection.

6. Third Party Links

Links on our site that belong to third parties may be found.  These websites have their Privacy Policy, which you agree to when you link to the site.  You should read this third party policy.  We do not accept claims of liability or responsibility in any way for these policies or links, as we have no way to control the third party sites.

7. Accessing Information

The Data Protection Act 1998 provides you with the right to access the information that we collect about you. Please note any demand for access may be subject to a fee of £10 which covers our costs in providing you with the data requested. The contact information below needs to be used to request access about details we collect and store on you.

8. Contacting Us

We welcome any queries, requests you may have regarding this Privacy Policy, or comments. Please do not hesitate and feel free to contact us at info@studiomegastar.co.uk

What if I am not happy with my booking?

 

Then we won’t be happy either! Just give us a call to discuss whatever you are unhappy with and we will resolve as appropriate.

 

Can I cancel my booking?

 

A £50 deposit is required at the time of booking (£200 for sleep over parties). This £50 deposit (£200 for sleep over parties) is non refundable. Should you need to cancel your booking for any reason please call us on 024 76712152 as soon as possible to let us know. Cancellations less than 7 days before a party will not be refunded for the remaining balance. Parties can be rescheduled subject to availability and a minimum of 7 working days notice. The time slot for a party is 2 hours and it is the clients responsibility to arrive on time, any late arrivals will impact on party time. If the customer is more than 30 minutes late on arrival for the party, the party is subject to cancellation or must continue with the remaining time allocated, no refund is applicable.

 

Sleep over parties must pay the balance in full 1 calendar month before the party date, we reserve the right to cancel the sleepover party if the balance is not paid 1 calendar month before the party date and the deposit will not be refunded. If the sleepover party is cancelled in less than 60 days we will not refund the remaining balance.

 

When booking a party you “the customer” agree Studio Megastar accept no liability for any injures incurred whilst using our Party Room including Multi-Level Soft Play Centre, photo booth and TV studio. Adult supervision is required by you the customer at all times.

 

The use of this website is subject to the following terms of use:

 

The content of the pages of this website is for your general information and use only. It is subject to change without notice.

 

This website uses cookies to monitor browsing preferences. If you do allow cookies to be used, the following personal information may be stored by us for use by third parties.

 

Neither we nor any third parties provide any warranty or guarantee as to the accuracy, timeliness, performance, completeness or suitability of the information and materials found or offered on this website for any particular purpose. You acknowledge that such information and materials may contain inaccuracies or errors and we expressly exclude liability for any such inaccuracies or errors to the fullest extent permitted by law.

 

Your use of any information or materials on this website is entirely at your own risk, for which we shall not be liable. It shall be your own responsibility to ensure that any products, services or information available through this website meet your specific requirements.

 

This website contains material which is owned by or licensed to us. This material includes, but is not limited to, the design, layout, look, appearance and graphics. Reproduction is prohibited other than in accordance with the copyright notice, which forms part of these terms and conditions.

 

All trademarks reproduced in this website, which are not the property of, or licensed to the operator, are acknowledged on the website.

 

Unauthorised use of this website may give rise to a claim for damages and/or be a criminal offense.

 

From time to time, this website may also include links to other websites. These links are provided for your convenience to provide further information. They do not signify that we endorse the website(s).

 

We have no responsibility for the content of the linked website(s).

 

Your use of this website and any dispute arising out of such use of the website is subject to the laws of England, Northern Ireland, Scotland and Wales.Children must be accompanied by an adult at all times.We do not hold responsibility for any personal items lost, damaged or stolen on site.

 

Children must be supervised by parents in our studio, party room, photo booth, whilst eating, whilst in the VIP nightclub room and on the multi-level soft play, we take no responsibility for injuries or damage caused whilst using our facilities.

 

Customer agrees to, and understands the following: All guests using the studio hereby give Studio Megastar: The right and permission to copyright and use, photographic portraits, videos or pictures and email addresses of any Studio Megastar user who may be included intact or in part, made through any and all media now or hereafter known for illustration, art, promotion, advertising, trade, or any other purpose. We will always ask permission of parents to use material. In addition I, hereby release, discharge and agree to save harmless Studio Megastar, from any liability, that may occur or be produced in the taking of said picture, video or in any subsequent processing thereof, as well as any publication thereof, including without limitation any claims for libel or invasion of privacy. If for any reason there was an issue with the discs not being available on the day or not working or for any other reason incorrect the customer is not entitled to a refund and accepts this. Studio Megastar will reproduce the discs at no extra cost if required.

We have the right to cancel any party booking.

We have the right to change any of our party packages at any time without prior notification to the customer. 

Studio Megastar Ltd - Unit 1.7 & 1.8 The Arches Estate - Coventry - CV1 3JQ - Tel 02476 712152


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